White Glove Innovations ("Company," "we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This SMS Messaging Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your information in connection with our text message programs and other services ("Messaging Service"). Our Messaging Service may be provided with the assistance of a third-party SMS service provider.
By using the Messaging Service, you acknowledge and agree to the terms outlined in this Policy. Your participation in the Messaging Service is voluntary and is not a condition of purchasing any goods or services from White Glove Innovations.
We reserve the right to modify or update this Policy at any time. The date of the most recent update will be noted at the top of this Policy. Changes become effective when they are posted. Your continued use of the Messaging Service after changes are posted constitutes your acceptance of the updated Policy.
When you interact with White Glove Innovations or use the Messaging Service, we may collect Personal Information that you voluntarily provide, including:
We may also automatically collect certain technical information through cookies, analytics tools, and similar tracking technologies, including browser information, device information, website activity, and general usage data.
We may use the information we collect to:
By providing your mobile phone number and affirmatively opting in, you expressly consent to receive text messages from White Glove Innovations at the number you provided. Depending on the selections you make, messages may include:
Consent to receive marketing text messages is not a condition of purchasing any property, goods, or services. Message frequency may vary. Message and data rates may apply according to the terms of your mobile carrier and service plan.
Mobile carriers are not responsible for delayed or undelivered messages.
You may opt out of receiving text messages at any time by replying STOP to any message. You may also use other commonly recognized opt-out keywords, including END, CANCEL, UNSUBSCRIBE, or QUIT.
After submitting an opt-out request, you may receive one final confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from the applicable Messaging Service unless you opt in again.
For assistance, reply HELP to any text message or contact us using the information provided below.
We do not rent or sell your Personal Information. We do not share mobile phone numbers or SMS opt-in consent information with third parties for their own marketing or advertising purposes.
We may disclose information to trusted vendors and service providers that assist us with operating our business and delivering our services, including SMS platform providers, website providers, analytics providers, payment processors, and customer support providers.
These service providers may access information only as necessary to perform services on our behalf and are expected to maintain the confidentiality and security of that information.
We may also disclose information when reasonably necessary to:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that support the Messaging Service, such as messaging platform providers and mobile carriers.
Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that require the information to provide and operate the Messaging Service on our behalf.
We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, storage system, or communication method is completely secure. We cannot guarantee the absolute security of your information, and you should use appropriate caution when sharing Personal Information electronically.
We may retain your Personal Information and messaging records for as long as reasonably necessary to provide our services, maintain records of consent, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.
Our website may use cookies, analytics tools, and similar tracking technologies to understand website traffic, remember user preferences, improve website performance, and enhance the user experience.
You may be able to disable or restrict cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain features of our website.
Depending on your location and applicable law, you may have the right to:
Certain requests may be subject to legal, regulatory, security, recordkeeping, or other applicable exceptions. We may need to verify your identity before processing a privacy request.
The Messaging Service is not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under 13 through the Messaging Service. If you believe a child has provided us with Personal Information, please contact us so that we can review and address the information.
By signing up to receive text messages from White Glove Innovations, you also acknowledge and agree to our main Privacy Policy and Terms of Use, as applicable.
If there is a conflict between this SMS Messaging Privacy Policy and our main Privacy Policy regarding the collection and use of information through the Messaging Service, this SMS Messaging Privacy Policy will control with respect to the Messaging Service.
We may update this Policy periodically to reflect changes to our practices, services, technologies, or legal obligations. Updates will be posted on this page, and the "Last Updated" date at the top of the Policy will be revised.
We encourage you to review this Policy periodically to remain informed about how we collect, use, and protect your information.
For questions, comments, privacy requests, or concerns regarding this SMS Messaging Privacy Policy, please contact White Glove Innovations:
We are here to address your concerns and help ensure that your privacy is respected while using our services.
